Workplace Technology Specialist - Stockholm

The role

You will provide IT and workplace technology support to employees in Stockholm. You will manage hardware lifecycles, troubleshoot connectivity and Okta issues, and use scripting and automation to improve workflows.

What you will do

• Be a first point of contact for employees for Okta, laptop, application, and connectivity issues.
• Stage devices and complete account and access setup for new hires.
• Support offboarding and equipment returns.
• Run regular AV checks and support meeting rooms, events, and meetings.
• Support local hardware lifecycle including provisioning, inventory, repairs, and replacements.
• Troubleshoot basic office Wi-Fi and wired connectivity problems.
• Assist with office moves, desk setups, equipment installations, and vendor visits.
• Maintain badge readers, cameras, and other office technology.
• Write scripts and automations using Git/GitHub.
• Write support guides and help upskill the team in scripting and automation.

Required qualifications

• 3+ years of hands-on IT support, workplace technology, desktop support, or similar experience in a tech company, or equivalent practical experience.
• Hands-on experience with Okta, including administration such as users, groups, app assignments and SSO.
• Troubleshoot macOS devices, common business applications, peripherals, and basic network issues.
• Can script (for example in Bash).
• Comfortable working with Git/GitHub.

Nice to have

• Experience with Apple Business Manager and Jamf (or another endpoint management platform).
• Experience with identity, access, and collaboration tools such as OneLogin, JumpCloud, 1Password, Google Workspace, Microsoft 365, Slack, Jira and Confluence.
• Some knowledge of AI tools and how they can improve support and automation workflows.
• Experience with meeting-room AV and conferencing tools such as Zoom Rooms or Neat.
• Exposure to office networking or physical-security hardware, such as Meraki, badge readers, or Verkada.
• Experience with an ITSM platform such as Serval, Jira Service Management, ServiceNow, or Freshservice, and experience building integrations or workflow automation.

Benefits

• Ownership and freedom to change things and build projects.
• A small, friendly team.
• Room to grow and join other teams.
• Global collaboration with teams across Europe, APAC, and North America.
• Meaningful work shaping how lawyers use AI.
• Office designed for ambitious builders.
• Company provided lunch daily.

About the company

Legora is an AI-native workspace for legal professionals. They serve over 2,100 customers across 80+ countries.