Legora

Automation Engineer

New York City. Posted 2 months ago

The role

You will own Serval and find automation opportunities to build workflows using automation platforms and AI agents. You will also partner with People Technology on HRIS integrations and support identity, device, and SaaS systems.

What you will do

  • Manage Serval day-to-day operation, configuration and integrations
  • Identify and deliver automation opportunities independently and with peers
  • Build workflows and integrations for onboarding, offboarding, access provisioning and SaaS administration
  • Build and test integrations between HRIS and other business systems
  • Build AI-enabled services to help employees find information and complete actions
  • Plan and deliver changes using staged rollouts and recovery steps
  • Test workflows using automated checks to catch failures and regressions
  • Monitor outcomes and fix recurring failures using logs and API responses
  • Track changes in manual effort, errors, delays or control gaps

Required qualifications

  • Practical automation experience building workflows or integrations
  • Comfortable with platforms and agents
  • Careful about testing workflows and verifying effects in connected systems
  • Sound judgment about AI output
  • Able to follow technical logic and read generated code
  • Experience in corporate IT with identity, SaaS or IT systems
  • Comfortable with some ambiguity
  • Accountable after launch for a system's day-to-day operation

Nice to have

  • Experience with Serval or a similar platform for AI-enabled workflows and service automation
  • Experience automating processes using HRIS APIs
  • Familiarity with Okta, Lumos, SSO, SCIM, employee lifecycle integrations or Apple device management
  • Experience connecting AI agents to tools and knowledge sources
  • Experience setting up automated workflow tests, regression checks or monitoring across applications

Benefits

  • Medical, dental & vision
  • Multiple medical plan options through Aetna and Kaiser Permanente
  • HSA or Healthcare FSA
  • Dental plans via MetLife
  • Vision plans via Vision Care
  • Generous parental leave
  • Free access to Maven Clinic
  • Dependent Care FSA
  • Free One Medical membership for employees and dependents
  • Pre-tax commuter benefits
  • Life Insurance + STD/LTD
  • 401(K) with generous company match

About the company

Legora is an AI-native workspace for legal professionals. They have 2,100+ customers across 80+ countries and have scaled to $200M+ in ARR.