Strategic Programs Manager

New York City. Posted 2 months ago

The role

You will own the end-to-end rollout program for strategic accounts within the Post-sales organization. You will drive change management, coordinate resources across teams, and monitor adoption metrics to ensure successful AI implementations for law firms.

What you will do

Owning the end-to-end rollout program for strategic accounts
Driving change management and stakeholder alignment
Coordinating resources across Legal Engineering, Engagement, and Customer Delivery
Owning success metrics and governance
Monitoring and analysing adoption metrics to identify friction points
Turning rollout learnings into reusable playbooks, templates, and benchmarks
Acting as a connective layer across teams to drive clarity and progress
Bringing a structured, execution-focused mindset to ambiguous problems

Required qualifications

4+ years of experience in management consulting, strategy, or transformation / implementation-focused roles
Bachelor’s degree
Demonstrated leadership experience leading programs, workstreams, or teams
Strong change management instincts
PowerPoint power-user
Strong analytical skills
Exceptional organizational skills and attention to detail
Ability to communicate clearly and confidently
Ability to influence stakeholders across teams
Practical problem-solver with a bias toward execution and operational rigor
Relentless, hands-on, get-it-done mindset
Excited to work in person 5 days per week

Nice to have

Experience within a professional services environment (Legal, Big 4, or Management Consulting)

Benefits

Medical, Dental & Vision
Multiple medical plan options through Aetna and Kaiser Permanente
HSA or Healthcare FSA
Dental plans via MetLife
Vision plans via Vision Care
Generous parental leave
Free access to Maven Clinic
Dependent Care FSA
Free One Medical membership for employees and dependents
Pre-tax commuter benefits
Life Insurance + STD/LTD
401(K) with generous company match

About the company

Legora is an AI-native workspace for legal professionals. They work with legal teams to automate workflows and analyze documents, serving over 2,100 customers across 80+ countries.