Legora

Staff Site Reliability Engineer

New York City. Posted 2 months ago

The role

You will own multi-team reliability and infrastructure architecture. You will drive cross-functional initiatives and set operational excellence standards for the platform.

What you will do

  • Architect and own reliability and infrastructure strategy across multiple teams and services
  • Own the observability, capacity planning, and monitoring strategy for complex distributed systems
  • Define and evolve SLI/SLO frameworks, error budgets, and production readiness standards org-wide
  • Lead incident management practices, escalation design, and drive systemic improvements from post-mortems
  • Champion toil reduction, on-call sustainability, and long-term system resilience
  • Partner across engineering to lead design reviews and raise the bar on deployment safety and operational quality

Required qualifications

  • Deep experience operating, designing, and improving large-scale production systems
  • A technical leader who drives reliability outcomes across teams
  • Strong architectural judgment for distributed systems: failure modes, scalability, and graceful degradation
  • Effective communicator who spreads knowledge through post-mortems, runbooks, and design guidance

Benefits

  • Medical, Dental & Vision
  • Multiple medical plan options through Aetna and Kaiser Permanente
  • HSA or Healthcare FSA
  • Dental plans via MetLife
  • Vision plans via Vision Care
  • Generous parental leave
  • Free access to Maven Clinic
  • Dependent Care FSA
  • Free One Medical membership for employees and dependents
  • Pre-tax commuter benefits
  • Life Insurance + STD/LTD
  • 401(K) with generous company match

About the company

Legora is redefining how legal work gets done with an AI-native workspace. The company has 2,100+ customers across 80+ countries and has scaled to $200M+ in ARR.

Staff Site Reliability Engineer at Legora | JobZoey