Global Services Solutions Expert

The role

You will act as the voice for Global Services in high-stakes sales conversations and build an automated RFP response system. You will also serve as a liaison between Sales and the partner ecosystem.

What you will do

• Join Enterprise and Strategic prospect conversations to set expectations on delivery, implementation, and resourcing
• Address services-related questions and objections alongside the commercial team
• Ensure pre-sale promises are consistent with post-signature delivery
• Draft technical portions of RFPs including security, compliance, product, and architecture Q&A
• Build an automated RFP response process with human review
• Own and maintain the automated RFP system as it matures
• Represent partner capabilities to prospects
• Maintain partner-capability content and enablement materials
• Flag deals to the partnerships organization when involvement is needed

Required qualifications

• Deep implementation or project delivery experience
• Experience setting expectations and representing organizational capability to external audiences
• Experience drafting complex RFPs
• Roughly 5+ years of relevant experience combining implementation or services delivery with customer-facing or pre-sales work

Nice to have

• Time in or alongside a Growth or Revenue org in a B2B SaaS environment

Benefits

• Medical, Dental & Vision
• Multiple medical plan options through Aetna and Kaiser Permanente
• HSA or Healthcare FSA
• Dental plans via MetLife
• Vision plans via Vision Care
• Generous parental leave
• Free access to Maven Clinic
• Dependent Care FSA
• Free One Medical membership for employees and dependents
• Pre-tax commuter benefits
• Life Insurance + STD/LTD
• 401(K) with generous company match

About the company

Legora is an AI-native workspace for legal professionals. They serve over 2,100 customers across 80+ countries.