Medical Assistant

The role

You will welcome and guide members through clinic visits and perform clinical assessments. You will also maintain exam rooms and document member records.

What you will do

• Welcome, assist, and guide members throughout their clinic visit.
• Perform clinical assessments including vital signs, grip strength, eye pressure, ECGs, point-of-care tests, and phlebotomy.
• Maintain exam rooms and uphold infection-control standards.
• Document assessments accurately and update member records.
• Work with fellow Operators and clinical staff to refine workflows and support clinic operations.

Required qualifications

• 3+ years of clinical experience in a patient-facing role
• Hands-on phlebotomy or venipuncture competency
• EKG or vital-signs competency
• Customer service or hospitality experience (healthcare, retail, or service industry)
• Active CMA, CCMA, or LPN
• Other nationally accredited medical assistant or phlebotomy certifications: RMA, NCMA, NRCMA, CPT
• Current Basic Life Support (BLS) and First Aid certification through the American Heart Association (AHA)

Nice to have

• Phlebotomy certification (CPT)
• Experience in private health assessment, concierge wellness, or high-volume primary care
• Acute, hospital-based, or ICU/HDU experience
• Urgent care or general practice support experience
• Experience in tech-enabled practices and comfort with AI-assisted workflows
• Experience mentoring or teaching junior staff, students, or trainees

Benefits

• Paid Time Off & Holidays
• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• Commuter Benefits
• Wellness Rewards Program
• Complimentary full Neko scan for you and eligible family members

About the company

Neko is redefining what prevention means by making data-driven, preventative care accessible through proprietary technology and direct clinical care.