Senior Technical Program Manager - ML/AI

The role

You will own and drive complex, cross-team ML/AI programs from scoping through launch. This includes managing model infrastructure, inference pipelines, and AI-powered application features.

What you will do

• Own and drive complex, cross-team ML/AI programs end-to-end
• Partner with ML Engineers, Research Scientists, Product Managers, and Engineering Leaders to define roadmaps
• Coordinate cross-org launches for AI features across infrastructure and application surfaces
• Navigate ambiguity in AI development and adapt program structures
• Establish program governance and reporting cadences
• Drive cross-functional alignment between engineering, product, design, security, and legal/compliance
• Identify and resolve systemic execution bottlenecks
• Own AI launch readiness including model evaluation and safety review
• Represent ML/AI programs to senior leadership

Required qualifications

• 5+ years of technical program management experience at a cloud or AI-native technology company
• Demonstrated experience with ML/AI programs and the ML development lifecycle
• Strong technical depth in model architecture, inference infrastructure, evaluation metrics, and deployment tradeoffs
• Proven ability to operate in ambiguity
• Experience managing programs spanning 4+ engineering teams with competing roadmaps and shared dependencies
• Excellent communication skills
• Strong program management fundamentals: dependency management, risk frameworks, milestone governance, stakeholder alignment, and escalation discipline

Nice to have

• Experience with LLM inference, fine-tuning, RAG architectures, or AI function platforms at production scale
• Background in model serving infrastructure, GPU/accelerator resource management, or ML platform engineering
• Familiarity with responsible AI practices
• Experience with Snowflake's architecture or data cloud ecosystem
• Working knowledge of ML observability
• Background in launching customer-facing AI features

Benefits

• Medical
• Dental
• Vision
• 401(k)
• ESPP
• Generous PTO

About the company

Snowflake is powering the era of the agentic enterprise. The company is growing fast and scaling its team to accelerate growth.