Senior Technical Program Manager

The role

You will lead technical programs across Forward Deployed Engineering engagements. You will work embedded with strategic customers' engineering teams to take data and AI solutions into production.

What you will do

• Own the integrated technical plan, cross-workstream dependencies and technical risk across multiple FDE workstreams.
• Drive workstreams from engineering readiness through integration, release, production cutover, and operational handoff.
• Lead release and production cutover of Snowflake-based data and AI solutions.
• Identify and prioritize customer-driven product gaps and defects.
• Give technical estimates, effort and risk input to Engagement Managers and Program Managers.
• Provide commercial awareness of SOW/exhibit scope, change control and delivery done at risk.
• Identify scope changes, delivery-at-risk decisions, and emerging technical constraints.
• Report technical status clearly to Snowflake and customer stakeholders.
• Use AI-assisted workflows to improve delivery tooling and execution.
• Help establish the FDE Technical Program Management practice in ANZ.

Required qualifications

• Typically 8+ years leading complex, multi-workstream technical programs.
• Hands-on delivery leadership of technical programs into production, such as data platform, MLOps, GenAI/AI, or software and application development projects.
• Experience leading technical delivery within enterprise customer environments, navigating customer-owned infrastructure, access constraints, and shared delivery responsibilities.
• Strong dependency and technical risk management across multiple engineering teams.
• Technical depth to challenge engineering estimates, assess architectural and integration trade-offs, identify delivery risks, and drive sequencing decisions with engineering leads.
• The conviction to challenge customers, engineering teams, and senior stakeholders when assumptions, technical decisions, or delivery plans don't hold up.
• Operates independently in ambiguous environments, exercises sound judgment without waiting for consensus, and takes ownership of getting to an outcome.

Nice to have

• Experience leading forward-deployed engineering engagements, with direct responsibility for integrating solutions into customer environments and taking them to production.
• Strong point of view and the confidence to challenge customers and senior stakeholders when technical decisions or delivery commitments don't hold up.
• Willingness to challenge conventional approaches, identify what's not working, and push for a better technical or delivery strategy.
• Delivery in regulated financial services (e.g. banking, APRA-regulated environments).
• Hands-on experience with Snowflake (Cortex, Openflow) or other cloud data platforms.
• An engineering manager or tech lead background in data platform or software/application development.
• Consultancy or Big-4 technical program leadership.

About the company

Snowflake is powering the era of the agentic enterprise. The company is growing fast and scaling its team to enable and accelerate growth.