Senior Solutions Engineer, Observe

The role

You will serve as the primary technical resource for the Sales team to drive technical closure of sales opportunities. You will demonstrate the value of Observe to prospective customers through technical discovery, presentations, and Proof of Concepts.

What you will do

• Conduct in-depth technical discovery sessions with prospects.
• Tailor and deliver product demonstrations and technical presentations.
• Design, scope, and manage technical evaluations and Proof of Concepts.
• Document findings and present results to customers.
• Partner with Account Executives to execute technical sales strategies.
• Act as the technical subject matter expert throughout the sales cycle.
• Provide feedback to Product Management and Engineering teams.
• Develop and maintain technical sales collateral.
• Deliver technical training to the Sales organization.
• Travel to client sites and industry events as required.

Required qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
• Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
• Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
• Strong verbal and written communication skills.

Nice to have

• Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
• Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.

About the company

Snowflake is powering the era of the agentic enterprise. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud.