Senior User Researcher

The role

You will partner with product, design, engineering, and marketing leads to set priorities and make product decisions. You will lead qualitative and quantitative research to understand customer needs and business goals.

What you will do

• Partner with product, design, engineering, and marketing leads to set priorities.
• Become an expert on customer needs, product areas, and business objectives.
• Lead qualitative and quantitative research using various methods.
• Make product and go-to-market decisions alongside partners.
• Combine customer research, product usage data, and prior findings to identify opportunities.
• Identify where AI can strengthen research and apply it deliberately.

Required qualifications

• 5+ years of industry user research experience.
• Deep experience across qualitative and quantitative methods.
• Track record of earning the trust of cross-functional leads.
• Experience connecting customer needs to product and business goals.
• Experience using product usage data alongside primary research.
• Examples of AI applications put into practice in research work.

About the company

Snowflake is powering the era of the agentic enterprise. The company is growing fast and scaling its team to accelerate growth.