Software Engineer, Insights

The role

You will build systems for analyzing and visualizing agent performance data. You will also build Explorer for conversational data and systems for proactively monitoring agents for defects.

What you will do

• Build a system for analyzing and visualizing millions of data points about agent performance
• Enable agent developers to run A/B test their agents
• Build Explorer, the equivalent of ChatGPT + AI-powered clustering over conversational data
• Build systems for proactively monitoring agents for defects or new patterns

Required qualifications

• 4+ years hands-on experience building production products and systems
• Experience and comfort to build and ship full-stack solutions
• Degree in Computer Science or related field, or equivalent professional experience

Nice to have

• Experience building AI-powered products
• A sharp eye for design
• Experience with Go and Typescript
• Experience building developer tooling, programming languages, or databases
• Leadership experience on technical projects or teams

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, as well as delicious snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Eligible full-time employees can participate in Sierra's equity plans

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. It was co-founded by Bret Taylor and Clay Bavor.