Product Manager, Agent Development (Brazilian Portuguese speaking)

The role

You will build and ship enterprise-grade AI agents by partnering with engineers and customers. You will engage with customers to discover requirements, present demonstrations, and shape the product roadmap.

What you will do

• Partner with engineers and customers to build and ship AI agents
• Discover and assess customer requirements
• Prepare and present demonstrations of Sierra's agent
• Address and overcome technical challenges in the business process
• Develop and improve Sierra virtual agents
• Become trusted advisors and drive strategic technical strategies for customers
• Work with engineering and product development teams to scope and implement new features

Required qualifications

• 5-7+ years experience in product development of highly technical products
• Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager
• Experience crafting and tailoring a message for potential customers, including executives
• Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments
• Professional fluency in both Brazilian Portuguese and English
• Degree in a technical or related field, or equivalent professional experience

Nice to have

• AI-related experience (experience with product development for AI agents a plus)
• Some coding experience with React, Typescript, and Go
• MBA or equivalent professional experience
• Past roles that interface with end customers to influence software development

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, as well as delicious snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Eligible full-time employees can participate in Sierra's equity plans

About the company

Sierra is the leading platform for customer-facing AI agents, working with brands to transform how they serve customers. The company is primarily an in-person company based in San Francisco.