Software Engineer, Product

The role

This person will work on agent architecture, retrieval, evals, voice, and simulation platforms. They will develop content management tools and adapt software development methodologies for AI agents.

What you will do

• Build steerable and verifiable agent architectures.
• Develop retrieval methods to ground answers in customer knowledge bases.
• Create ways to measure agent quality and empower customers to improve it.
• Develop voice capabilities for chat agents over the phone.
• Craft a simulation platform to test AI agents.
• Create intuitive, no-code content management tools.
• Adapt software development methodologies for AI agents.
• Accelerate agent creation using generative tools.

Required qualifications

• 4+ years hands-on experience building production products and systems.
• Experience and comfort to build and ship full-stack solutions.
• Degree in Computer Science or related field, or equivalent professional experience.

Nice to have

• Experience building AI-powered products.
• A sharp eye for design.
• Experience with Go and Typescript.
• Experience building developer tooling, programming languages, or databases.
• Leadership experience on technical projects or teams.

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, as well as delicious snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP and Rocket Mortgage. It was co-founded by Bret Taylor and Clay Bavor.