Product Manager, Agent Development - Healthcare

The role

You will build and ship enterprise-grade AI agents for healthcare customers. You will partner with engineers and customers to identify use cases and shape the healthcare product roadmap.

What you will do

• Build enterprise-grade AI agents for healthcare
• Partner with engineers and customers to ship AI agents
• Identify new use cases and opportunities for AI Agents
• Engage with customers at all levels of their businesses
• Discover and assess customer requirements
• Prepare and present demonstrations of Sierra's agent
• Address and overcome technical challenges in the business process
• Develop and improve Sierra virtual agents
• Shape the platform and healthcare roadmap
• Collaborate with research, product, and platform teams

Required qualifications

• 5-7+ years experience in product development of highly technical products
• Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager
• Experience crafting and tailoring a message for potential customers, including executives
• Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments
• Degree in a technical or related field, or equivalent professional experience
• Genuine interest in healthcare and improving patient/member experiences

Nice to have

• Experience in healthcare technology, health IT or working with healthcare organizations
• Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy)
• AI-related experience (experience with product development for AI agents a plus)
• Some coding experience with React, Typescript, and Go
• MBA or equivalent professional experience
• Past roles that interface with end customers to influence software development

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, as well as delicious snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents. The company is primarily an in-person company based in San Francisco.