GTM Operations, Agent Development

The role

This person will serve as a strategy and operations partner to Agent Dev leadership. They will manage operating cadence, operationalize deployment playbooks, and drive account expansion strategy using data and AI-native tools.

What you will do

• Serve as the strategy and operations partner to Agent Dev leadership
• Provide visibility into business health including pipeline, deployment, and risks
• Define and scale the playbook for building, evaluating, launching, and expanding AI agents
• Identify whitespace and prioritize expansion opportunities with account teams
• Analyze complex datasets to provide executive-ready recommendations
• Build internal tooling with AI-native tools like Claude Code, Cursor, and Codex

Required qualifications

• 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies
• Strong analytical rigor with the ability to work with large datasets
• Experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity
• Comfort with ambiguity and fast-changing environments
• Ability to independently structure complex problems and drive them to resolution
• Commercial instinct and business judgment regarding enterprise technology products
• Strong communication skills to influence senior stakeholders
• Growth mindset, coachability, and willingness to roll up your sleeves

Nice to have

• Technical fluency and coding comfort
• Experience building apps or internal tools using AI coding tools
• Previous 0-1 operating experience at a growth stage technology company

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents co-founded by Bret Taylor and Clay Bavor. It is primarily an in-person company based in San Francisco.