Software Engineer, Agent (Mandarin Speaking)

The role

You will design and deliver production-grade AI agents. You will drive the Agent Development Life Cycle and partner with large enterprises and startups to build AI agents that transform how they operate.

What you will do

• Design and deliver production-grade AI agents
• Drive the Agent Development Life Cycle from pilot through deployment and continuous iteration
• Build, tune, and evolve AI agents in production environments
• Partner with large enterprises and startups to understand business challenges
• Build the future of the platform by surfacing unmet needs and prototyping new tools

Required qualifications

• Experience building and scaling end-to-end production systems
• Strong technical problem-solving skills in fast-changing, ambiguous environments
• A builder and tinkerer’s mindset with high agency
• Comfort working directly with customers
• Excellent communication skills across technical and non-technical audiences
• Proficiency in Mandarin

Nice to have

• Experience building or deploying AI/LLM systems in production
• Have been a founder or founding engineer
• Familiarity with eval frameworks, agent tooling, RAG pipelines, and prompt engineering
• Prior experience with React, TypeScript, and/or Go
• Previous roles where you interfaced with customers or led technical projects with external stakeholders

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents working with brands like The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank. The company is primarily in-person based in San Francisco.