GTM Operations, Business Value

The role

You will join the pricing team as a business value strategist. You will develop customer-specific value frameworks, build ROI models, and translate impact into measurable outcomes for enterprise sales cycles.

What you will do

• Support complex enterprise sales cycles by developing ROI models, evaluating tradeoffs, and presenting recommendations to senior decision-makers
• Shape commercial strategy by connecting the value Sierra delivers to our outcomes-based pricing model
• Develop industry-specific benchmarks, frameworks, and tools that make Sierra’s business value clear and repeatable

Required qualifications

• 5+ years of experience in value engineering, monetization strategy, consulting, strategic finance, or a similar role focused on quantifying and communicating business impact
• Advanced financial modeling and analytical skills
• Track record of building rigorous ROI models and investment cases
• Experience supporting complex enterprise sales cycles and engaging senior decision-makers
• Ability to partner effectively with sales teams and customer stakeholders across finance, operations, and executive leadership
• Degree in Business Administration, Finance, Economics, or a related field, or equivalent professional experience

Nice to have

• Experience building and scaling a business value methodology, program, or center of excellence from the ground up
• Familiarity with AI, conversational AI, or customer service operations
• Previous experience in a zero-to-one startup or fast-paced, high-growth environment

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits
• Lunch, as well as delicious snacks and coffee when working onsite
• Discretionary benefit stipend
• Free alphorn lessons
• Equity plans for eligible full-time employees

About the company

Sierra is a platform for customer-facing AI agents. It was co-founded by Bret Taylor and Clay Bavor.